Keeping Norfolk homes pest free

I am always impressed with the professionalism that Moxie technicians display. Today Patrick arrived for our quarterly service. After introducing himself, he first asked if I had any concerns before getting to work. When he was done, he came back and told me everything he had done, and checked for. We’ve been using Moxie for over a year now and have had no issues. Very confident with their service and technicians.

The first visit from Moxie Pest Control was easy and pleasant. My team Nate, Shawn and David were very attentive to any areas where I thought needed treated. They answered all my questions and didn't rush me. Checked back in with me before leaving to tell me what they did, and what they did or didn't see. When the said they knocked down any wasp nest they saw, but didn't see any wasp. I told them I had just seen 2 the day before and where, they immediately went to see if it needed further treatment. I was very pleased, and now we wait to see if I get the results I hope to get.

Krystle and her team provided amazing service! From start to finish, they were professional, knowledgeable, and extremely thorough. They took the time to explain everything clearly, answered all of our questions, and made sure we felt comfortable throughout the process. Their attention to detail and genuine care for our home really stood out. If you’re looking for reliable and top-notch pest control service, I highly recommend Krystle and her team!

So happy with my Moxie experience. Isaiah’s professionalism and attention to detail are exemplary. He was polite, courteous, worked hard and was efficient. We haven’t had any issues since we started on your program. Way to go Isaiah!

This was the first time that the technicians came out to my house. Chris and Layna were very friendly and nice. We really appreciated their friendliness. In the future, we would love to have either of them to return especially Chris. He went on the roof to get the bugs/bees.

Austin Kirkland was awesome. He was super knowledgeable and friendly. Good kid, but an even better solicitor!<br /> <br /> They got rid of all my spiders and ants. We were getting the Japanese beetle at night too, but not anymore. Highly recommend.

I’ve had a service contract with Moxie for approximately 12 months. The Technicians were great. They were thorough, professional, timely and proficient. At the end of the contract I contacted who I believe was an accounting manager and expressed that I wasn’t going to renew my contract and wanted to ensure that it would not automatically renew. I asked for the balance and paid in full. The manager was pretty determined to try and keep my business and she explain to me that my service was paid up to September 1 and if I want to renew the contract I could at that time. I said ok as long as I’m paid in full. I received a text message stating that I had a balance. Not sure how that could have been possible. I contacted Moxie this morning and expressed my disappointment based on what I was told. I felt as if I had been bamboozled. I would suggest to anyone dealing with this company to have something in writing when canceling or making changes to your contract. Again great experience with the Technicians but a bad experience with accounting and services contracting. Read the fine print and get it in writing.

Initially, I was not happy with my very first service with Moxie. The technician that came out did not know anything about bugs/insects, how the products worked and sprayed my interior (painted) WALLS. She was saturating my walls, all the way around, upstairs and downstairs, higher than my wall outlets. Didn't spray baseboards. It caused run marks, in several places and damage I will have to fix. She didn't follow labels on the products used and did a HORRIBLE job. My salesperson Liam, helped to fix the problem. Liam was always transparent and did a wonderful job! Ian, in the office, would not help in anyway. David was sent out to redo, like the first visit never happened. He did a wonderful job. He explained everything he was going to do and why. He was thorough and his customer service was outstanding. He was knowledgeable and not bothered by my concerns. He helped to ease them, actually. Im a little apprehensive about the company because of the first visit but hopeful it will be different, from here on out. This also affected 3 homes because we are all neighbors and we all signed up for first time services. So everything that happened to me, happened to them, due to it being the same technician. Make sure you follow your technician and tell them exactly what you want or it may not get done. If David came to my house again, I wouldn't need to follow him because I am comfortable he knows what he is doing and is treating my property properly. Hoping from here out, there are no more problems but we shall see.

Daphne came over to my home and got all the spider webs and sprayed for spiders and other bugs she was very friendly very professional and had positive attitude and was very helpful with helping us answer questions and provide positive feedback back with a positive attitude and look she smiled the whole time while she was working and going around spraying very professional thank you for your time Daphne!!! and hope to<br /> See you see you soon! in the near future I love the work you had done have a beautiful and blessed day